/*
 * /support/support.css – gemeinsames Design für Formular (index.php),
 * Bestätigungs-/Fehlerseiten (send.php) und Danke-Seite (thank-you.html).
 * REVA-Blau: 1F5FA8 / 174A86 / EAF1F9, Rahmen B7C9E2, Grau 6B7280.
 * Farben bei Bedarf nur hier oben ändern.
 */
:root {
  --blue:  #1F5FA8;
  --dblue: #174A86;
  --lblue: #EAF1F9;
  --grid:  #B7C9E2;
  --grey:  #6B7280;
  --text:  #1f2937;
  --bg:    #F4F7FB;
  --warn:  #b45309;
  --warn-bg: #fff7ed;
  --err:   #991b1b;
  --err-bg: #fef2f2;
  --err-bd: #fecaca;
  --ok:    #15803d;
  --ok-bg: #f0fdf4;
  --ok-bd: #bbf7d0;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font: 16px/1.5 Calibri, "Segoe UI", system-ui, -apple-system, Helvetica, Arial, sans-serif;
}
a { color: var(--blue); }

/* ---------- Rahmen: Banner + Karte ---------- */
.wrap { max-width: 720px; margin: 0 auto; padding: 20px 16px 32px; }
.panel {
  background: #fff;
  border: 1px solid var(--grid);
  border-radius: 12px;
  overflow: hidden;
  box-shadow: 0 1px 3px rgba(23, 74, 134, .08);
}
.banner {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 18px 24px;
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--dblue));
}
.banner .logo {
  font-weight: 700;
  font-size: 1.15rem;
  letter-spacing: .14em;
  padding: 6px 12px;
  border: 2px solid rgba(255, 255, 255, .75);
  border-radius: 6px;
}
.banner h1 { margin: 0; font-size: 1.3rem; line-height: 1.2; }
.banner p  { margin: 2px 0 0; font-size: .9rem; opacity: .85; }
.body { padding: 24px; }
.body h2 { margin: 0 0 12px; font-size: 1.25rem; color: var(--dblue); }
.body p  { margin: 0 0 12px; }

/* ---------- Formularfelder ---------- */
.field { margin-top: 20px; }
.field:first-child { margin-top: 0; }
.lbl { display: block; margin-bottom: 6px; font-weight: 600; }
.lbl .en { font-weight: 400; color: var(--grey); }
.lbl .en::before { content: " / "; }
.opt { font-weight: 400; color: var(--grey); }

input[type=text], input[type=email], input[type=tel], textarea {
  width: 100%;
  padding: 10px 12px;
  font: inherit;
  color: inherit;
  background: #fff;
  border: 1px solid var(--grid);
  border-radius: 8px;
}
textarea { min-height: 150px; resize: vertical; }
input:focus, textarea:focus {
  outline: none;
  border-color: var(--blue);
  box-shadow: 0 0 0 3px rgba(31, 95, 168, .18);
}
.hint { margin: 5px 0 0; color: var(--grey); font-size: .88rem; }
.row2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }

/* ---------- Auswahlkarten (Sprache, Dringlichkeit) ---------- */
.choices { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.choice { position: relative; display: block; }
.choice input { position: absolute; opacity: 0; pointer-events: none; }
.choice .box {
  display: block;
  padding: 10px 12px;
  line-height: 1.3;
  cursor: pointer;
  background: #fff;
  border: 1px solid var(--grid);
  border-radius: 10px;
}
.choice .box b { display: block; }
.choice .box small { display: block; color: var(--grey); font-size: .85rem; }
.choice input:checked + .box {
  background: var(--lblue);
  border-color: var(--blue);
  box-shadow: inset 0 0 0 1px var(--blue);
}
.choice.high input:checked + .box {
  background: var(--warn-bg);
  border-color: var(--warn);
  box-shadow: inset 0 0 0 1px var(--warn);
}
.choice input:focus-visible + .box { box-shadow: 0 0 0 3px rgba(31, 95, 168, .3); }

/* ---------- Datei-Upload ---------- */
.dropwrap { position: relative; }
.dropwrap input {
  position: absolute; inset: 0;
  width: 100%; height: 100%;
  opacity: 0; cursor: pointer;
}
.drop {
  padding: 18px 16px;
  text-align: center;
  color: var(--dblue);
  background: var(--lblue);
  border: 2px dashed var(--grid);
  border-radius: 10px;
}
.dropwrap:hover .drop,
.dropwrap input:focus-visible + .drop { border-color: var(--blue); }
.drop small { display: block; color: var(--grey); }
.files { margin: 8px 0 0; padding: 0; list-style: none; font-size: .9rem; }
.files li::before { content: "📎 "; }
.fmsg { margin: 6px 0 0; color: var(--err); font-size: .9rem; }

/* ---------- Sicherheitsfrage ---------- */
.captcha { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; }
.captcha .q {
  padding: 8px 14px;
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--dblue);
  white-space: nowrap;
  background: var(--lblue);
  border: 1px solid var(--grid);
  border-radius: 8px;
}
.captcha input { flex: 1; min-width: 140px; }

/* ---------- Button, Hinweise ---------- */
.btn {
  display: block;
  width: 100%;
  margin-top: 24px;
  padding: 13px;
  font: inherit;
  font-weight: 600;
  font-size: 1.05rem;
  text-align: center;
  text-decoration: none;
  color: #fff;
  background: var(--blue);
  border: 0;
  border-radius: 8px;
  cursor: pointer;
}
.btn:hover { background: var(--dblue); }
.btn:disabled { opacity: .7; cursor: wait; }
.alert, .success {
  margin: 0 0 14px;
  padding: 10px 12px;
  border-radius: 8px;
}
.alert   { color: var(--err); background: var(--err-bg); border: 1px solid var(--err-bd); }
.success { color: var(--ok);  background: var(--ok-bg);  border: 1px solid var(--ok-bd); }
.foot { margin: 16px 0 0; color: var(--grey); font-size: .92rem; text-align: center; }

/* ---------- Code-Eingabe (Bestätigungsseite) ---------- */
input.code {
  padding: 12px 12px 12px calc(12px + .5em);
  font-size: 1.8rem;
  font-weight: 700;
  letter-spacing: .5em;
  text-align: center;
}

/* ---------- Danke-Seite ---------- */
.thanks { text-align: center; padding: 8px 0 4px; }
.thanks .check {
  width: 64px; height: 64px; margin: 0 auto 14px;
  line-height: 64px; font-size: 2rem; color: #fff;
  background: var(--ok); border-radius: 50%;
}

@media (max-width: 520px) {
  .wrap { padding: 12px 10px 24px; }
  .banner { padding: 14px 16px; }
  .body { padding: 18px 16px; }
  .choices, .row2 { grid-template-columns: 1fr; }
}

/* ---------- Zweisprachige Texte (Deutsch normal, Englisch grau darunter) ---------- */
.body h2 .sub { display: block; margin-top: 2px; font-size: .9rem; font-weight: 400; color: var(--grey); }
.en-block { color: var(--grey); font-size: .95em; }
.en-line  { display: block; margin-top: 4px; opacity: .8; }
.alert .en-block { color: inherit; opacity: .8; margin-top: 4px; }
.hint-p { margin: 0 0 4px; }